BOX HUB
Last updated 6 June 2024
Health Hub Studios (Scotland) Limited, trading as Box Hub, is responsible for your personal information.
Telephone: 0141 266 0664 · Email: info@boxhub.uk
We collect and use personal information to provide services and goods, including delivery. This may include names and contact details, addresses, dates of birth and marital status.
We rely on consent and contract when collecting or using personal information to provide services and goods.
We also rely on legitimate interests. Customers contact us directly through enquiry forms or third-party venue platforms. We use this information to begin a conversation, provide our services, form hire agreements and generate invoices.
We receive personal information directly from people who contact us and from third-party venue hire platforms where people request that their details are shared with us.
These platforms include Venue Scanner, Tag Venue, Bridebook and Hitched.
We collect information when you contact us by email, through our website or via a venue hire platform. This usually includes your full name, phone number and email address.
If you engage with our services, we may also collect additional information such as a residential address, partner’s details, date of birth and marital status.
Digital information is deleted every six months using deletion software. Hard-copy records are stored by date and securely shredded when they are more than one month old.
We may share personal information with professional or legal advisers and, where necessary, emergency services.
You have the right to ask for copies of your personal data, request correction of inaccurate or incomplete information, ask for erasure or restriction of processing, object to processing, request data portability and withdraw consent where consent is our lawful basis.
You do not usually need to pay a fee to exercise these rights. We have one calendar month to respond to a request. To make a request, please contact us using the details above.
If you have concerns about our use of your personal data, please contact us first using the details above. If you remain unhappy, you can complain to the Information Commissioner’s Office.
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. Helpline: 0303 123 1113. Website: ico.org.uk/make-a-complaint
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Email: info@boxhub.uk
Phone: 0141 266 0664
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